DoorDash - Food Delivery Reviews

Disappointed

Penny.L77

Use to be a good app. Still haven’t received the refund I was promised for an inedible food order. I have now cut my losses and moved on to better deliver apps. What a shame.

I waited first an hour and a half for Taco Bell that’s 3 blocks away to be delivered. Then he was late by 40 minutes. This was at 2 am there’s no excuse for being late. When I got my tacos, there was this clear slime looking stuff at the top that looked like he spit in my order. Needless to say I will never order from here again. I will note though that customer service was really good understanding and helpful.

Love them

Allgood05

I’d honestly never heard of this company until I started looking at jobs to work around my already hectic schedule. They were the only independent contractor companies that would give me a shot. I started working for them as a driver and I love it. I started getting a lot of questions about how the app works so I tested it out for myself. The app itself is very self explanatory, and easy to use as well as understand. Delivery is not for everyone. You will get those drivers that have no sense of direction or those that just don’t want to follow simple instructions. There are ppl out there that do make delivery a career and those ppl go above and beyond. This is a great company and personally think everyone should give them a shot. :)

The best ever ❤️❤️❤️

pety th

I not feeling well I can have food Diliverly to my door thank you Doordash Diliverly

Eh not my cup of tea

whyDoIHaveToPickAName

First time using it it was over an hour wait.... the driver was supposed to be a whole diff person just wasn’t comfortable with the whole situation I’ll stick to uber eats and get the same food delivered in less than half the time

Inferior app very poor customer service

Customers1stthenrewards

Does anyone even care at the place that their app doesn’t even work 90% of the time. I’ve tried using this app 12 times in the last week. Every time I log in I get a note above my log in area that reads “You do not have permission to continue”. So I go back and make sure my password is working. Then I make sure credit card is correct. I go through every step to ensure every possible piece of info is filled in. Then I try and use the “HELP” link and it takes me to a screen where there is no answer to me problem and it won’t even let me continue to contact DoorDash. I know if it’s happening to me then thousands of others are having issues. I just hope they care enough to know what is going on. This is my experience and we will see if anything changes with regards to them caring if I am contacted or not. Stay tuned! Steventhorn33 at G Mail dot com

BEWARE THIS APP IS A SCAM!!!!

H O R R I B L E!!!

I ordered 20 dollars worth of food the delivery took almost an hour before the delivery guy contacted me and said he wasn’t delivering my food because the place was to busy I was very disappointed and tried to get my money back doordash emailed me saying they were gonna give me a full refund and they never did!! They even erased my order from the app so I wasn’t able to go back to it I DO NOT recommend this app they WILL steal your MONEY!!

Be warned.

Aislin Marue

Placed an order last night that came up to over $30. Food was late and cold since the driver decided to sit in my parking lot for over ten minutes and ignored my attempts to contact him. As a result, my food was cold. I was also missing two of the items I ordered. Upon contacting support, I was told normally they would only give me a $5 credit. But that they would give me a partial refund. In what business practice is it ever okay to not give the customer what they paid for or give them their money back in full if what they paid for does not turn out to be what was promised? Very displeased and will not be using Door Dash any longer.

No recourse for problem orders

ecclectic_izzy

The issue I have with the app isn’t it’s ordering functionality, but it’s lack of any remedy for issues with your food or delivery which impacts the post-trip experience. The only remedy is that they’ll tell ur driver which doesn’t really resolve anything.

poor user interface

gcarli13

stella barra pizza canceled my order for no disclosed reason after 30 minutes. there was no notice thru the app of the cancelation and I didn’t find out until I contacted door dash after over an hour when my food hadn’t showed up. i deleted the app. and will be using other food delivery apps in the future.

DoorDash - Food Delivery Reviews – Page 162