Dexcom Glucose Program App
| Category | Price | Seller | Device |
|---|---|---|---|
| Medical | Free | DexCom, Inc. | iPhone, iPod |
The Dexcom G6 Glucose Program Continuous Glucose Monitoring System (Dexcom Glucose Program System) is a real time, continuous glucose monitoring device indicated for the management of diabetes in persons age 2 years and older.
The Dexcom Glucose Program System is intended to replace fingerstick blood glucose testing for diabetes treatment decisions for persons with diabetes who are not at significant risk of severe hypoglycemia. Interpretation of the Dexcom Glucose Program System results should be based on the glucose trends and several sequential sensor readings over time. The Dexcom Glucose Program System also aids in the detection of episodes of hyperglycemia and hypoglycemia, facilitating long-term therapy adjustments.
The Dexcom Glucose Program System is also intended to autonomously communicate with digitally connected devices. The Dexcom Glucose Program System can be used alone or in conjunction with these digitally connected devices or services for the purpose of managing diabetes.
Compatibility
The Dexcom Glucose Program App is compatible with select iOS devices only. Visit Dexcom.com/compatibility for more information.
App Support
This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-844-857-6319 (6:00AM-6:00 PM Monday-Friday PST)
Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires followup, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.
Reviews
Does not play well with others
bcbeatty
One big difference in this and the regular dexcom app is this does not alert you of highs or lows. And it does not share with other apps like AppleHeath or GlucoseBuddy+ It will share via email, so an app like Sugarmate will be able to read the settings.
won’t let me log in
ShotKillCake
i’m sure this is a great app, and i know it’s new so when everything is fixed in a month or two i’ll be downloading again to try out. it says my username and email does not go to a dexcom account, but i know it does because i have one email. i’ve been using the dexcom since they came out with the g4 and i love their product. very compact and useful, most of the time the blood sugar it reads is 2-4 mg/lg off of what my meter says. can’t wait for this issue to be fixed!
Not as Good as Actual Dexcom G6 App
Jonathan.872
This app is missing a lot of features that people who use the regular Dexcom G6 app get. I can’t seem to find how to export any of this data to discuss with my doctors. And, old data seems to just roll off and disappear. There’s no online portal that I know of to get my data. It doesn’t integrate with Apple Health. It won’t do anything for Apple Watch users. It’s great for people who have employers/insurance plans who invite them that would not normally qualify for a regular Dexcom G6... but, otherwise, it’s a second class app to the actual Dexcom G6 app.
Needs some tweaking
teledude32
I’ve been using the app now for 6 weeks. I love the device and the up-to-date readings, that is until the app loses contact with the transmitter. There need to be a place that you can check on the status of your sensor and transmitter. For example this morning I was curious as to how much time was left on my sensor, but could find anything. Later that afternoon I was given the 2 hour notice that the sensor was expiring. If I had known it was about to expire I would have changed it this morning, at least give a 12 hour notice instead. It would be good for the app to notify when your blood sugar drops below the minimum set.
Would like it to connect with Apple Health
Scoodicus
The app is a decent app on itself, though like one of its other apps from Dexcom I wish that they added the linking of the health information to Apple Health. We know that they can do it from the Dexcom 6 app they just need to implement the feature on this one.
Not dependable product
jascag
I greatly disappointed in this product and Level2 service. The ramp up of instruction in applying the sensor and transmitter was poorly presented. User Guide and availability of technical support were not helpful in resolving issues. Lost signal connection numerous times. Tried to restart smart phone and reconnection but with minimal success. I reinstalled the app and lost 3 days of data and lost credited for 100% in range. It’s very discouraging in not having confidence in the data or reliability that the device will stay connected.
How to sign up?
Queen jamoca
I am trying to set the app up on my phone but there is no way to sign up for the program there is only a way to sign in if you are already a user thisIs ridiculous because what I put my information in with the sign in it tells me user doesn't exist I already know this so how am I supposed to use this app on the iPhone 11 how do I sign up to use this program?
Very weak app
belchowto
I am dismayed at how little this app does! I would expect much more from a app developed by a company to support a glucose monitor. Disappointed would be understated... Maybe you can recruit a middle school student to write a new app as a home work assignment ...
Good potential, but lots of bugs
appGuyz
Non-Invasive Glucose monitoring that works 24/7 seems like such a good idea; this product has lots of good qualities, but in the end seems more frustrating than beneficial. Two of three of my last box of sensors failed to release from the installation mechanism. The transmitter disconnects for hours at a time interrupting all aspects of my day with loud annoying warning beeps. It seems the Dexcom may have mastered the hard part — the continuous glucose monitoring, but seemingly has quality control issues combined with an inability to provide a sound reliable Bluetooth interface. It’s a shame. What should be a great product isn’t yet ready for prime time — or any time. Hopefully, they can improve their product before they generate so much Ill will that no one cares to deal with them.
Broken for 5 months
Bipo.la/r
This app used to work but it’s been broken for 5 months when Apple did an update and the transponder wouldn’t connect any more. Now with the latest version of iOS it’s broken for even more people. The developer does not support this app very well. I have been unable to connect transponders to the app for 5 months now.
