CTBI Mobile Reviews
2/5 rating based on 50 reviews. Read all reviews for CTBI Mobile for iPhone.
CTBI Mobile is free iOS app published by Community Trust Bank, Inc.
SO GLITCHY
jesdsha
App works fine typically, but occasionally refuses to start up or locks me out when I am 100% sure I am entering the correct username and password. Have to call the 800 number, they always say to delete and download again. And if you lock yourself out in a Sat afternoon or Sun you have no recourse until Monday morning. Needs improvement.
doesn’t work
dhgdkgxkgxigdiydkgd
when u have a app that deals with ur money it should work. that’s all. thank you
Unknown Error
kmri1188
Recently all I am getting daily is unknown error downloading updates please try again it does this daily and finally after hours of trying to log in it will be successful. It’s stressful to consumers who rely of this app to see our funds and transfer monies FIX IT
Loading Screen Problem
angiethekitty78
If I could give it zero stars I would. The app says it is downloading updates but it hasn’t been updated for over a year and it keeps saying unknown error when I open the app. I got this app to be able to check on my account but it has not been proven useful because I can’t get on the app the check my balances.
Problems
Michelle67
The app has not worked for over a week. I usually use this app daily but not for the past going on two weeks!
Probably the worst bank app I’ve ever seen.
cbpointblank
The app goes down for days at a time with no explanation. The poor mobile banking app is enough to convince me to start using a different bank as my primary.
Worst app
Cfriley
It was working fine, I could check my balance and all was well. One day this app started to turn on me, it said my Id and password were wrong but it was the same id and password I have used all year, they need to fix this.
Even a 1-star rating is too good
Hatfield67
I would give this app a zero if possible. I am calling weekly to reset my password even though Face ID and a numeric password is associated with my account. It’s very inconvenient not to be able use the app when needed.