BookMyShow

Deshayak

Very convenient and user friendly

Redesign leads to wrong bookings

m0pher

The current incarnation makes it way too easy to book a movie for the wrong date. You now have to work much harder to avoid the trap of booking for today when you want tickets for some other date. Customer Service is also super unhelpful; they wont correct the booking or refund you, so you have to pay twice if you make a mistake.

Poor app

Gill PS

I have been using this app since very long time and I don’t know if these offers by BMS exist also or not? Also this current version doesn’t support iPhone X as on 6th of April 2018. It was very difficult for me to select payment option!!

The Best App

Naga Nukala

The Best App.

Bad Customer Service

ank3009

I would now directly contact the theatre and not support this app. Would also encourage all my friends and family to do it. They just charge you exorbitant costs for ‘customer service’ which they deny to provide. They didn’t cancel my transaction less than five minutes after making the booking because of their ‘policy’!! I had a family emergency and cannot make it for some reason. They won’t acknowledge it. unhappy customer...

Seat Layout wrong

pandu ranga rao

Few of the movie theatre seat lay out is wrong example Sushma in Vanasthalipuram And BVK Vijaya laxmi Rest is all good

Effective but too costly

Vrisabh

App is real good and effective but the convenience charges per ticket too high especially when buying more than 2 tickets.........!!!

Doesn’t have proper customer handling

ShakerDixit

I used the service to book 3 tickets for a movie show Sui Dhaga and on the way my phone battery died and there was no way to retrieve the tickets. Even theatre management didn’t have a way to trace our booking were asking to call customer service for help finally after 45 mins, manager try to intervene and use first and last letters of email with which he said he would allow. After all this we had to walk away as almost half of the movie was over and there was no proper handling of the situation. We tried to reach customer service to our dismay there was a long queue of calls to wait hence I wrote to them about the incident hoping that they would resolve but there hasn’t been any response Even though this is a convenient way of booking - but now that they have grown this big there should be a way to handle simple situation like ours.

Too much of processing fee charges

Daroori

Should collect charges from theatre people rather than customers