Beam Reviews – Page 7
5/5 rating based on 88 reviews. Read all reviews for Beam for iPhone.
Beam is free iOS app published by Beam Wallet Ltd
Works great!!
FitFanatic909090909090
Came out for a run and wanted a coffee. Didnt have my wallet and then remembered i have beam on my phone. What a convienent way to pay!!!
Getting worse
anashaa
I used to use beam always and I sadly advised my friends and family to use it. The problem with this program, they don't respond to our emails and complains. Customer support is more like dead. Now every update they do, they don't improve it, they ruin it instead. Before the program won't open after update, now after new update I lost 200 AED from my account that I didn't even use yet to purchase, and today, it won't work when I made purchase from Carrefour. The program value is getting down daily. And the most important problem, they don't reply back to the emails. Always ignore.
Rubbish software that doesn't work when you need it
MNK78
This app is rubbish and embarrassing! I just tried to redeem my Vox credits at Mirdiff City Centre only to be referred to 3 different Beam terminals, none of which worked! On one of them I got the error message that the backend server is full which means that there is a capacity issue at Bean's end. Quite useless as I can't use the app and credits when I need to! Really disappointed!!!! What's even worse is that I have had to retype this message three times as each time I tried submitting it to Beam's contact us page but it doesn't go through. Finally leaving it on App Store support hoping Beam customer service will read it and action! They should refund all unused credits to my credit card if I can't use them when I need to!!
Very unreliable service
b_amnah
Tried using Beam to pay for my shopping a Carrefour only to be told that the Beam service was not working on my particular till and that I would have to go two tills down to use this. Do you think I would queue up all over again??!
The support is 000
Saeed1961
The app does not work with me, I contacted the support many times no body respond!!!!
If would rate it 0 stars if I could...
Gettico,
This app is probably the most buggy app ever, which is sad consider that the idea behind is brilliant. Since the UAE is still very far behind on any smartphone cashless payments, this app seems to be like a decent solution. But oh boy, this app really shines in disappointment. Crashes constantly, POS hardly ever works, and when it works the app just stay in a loop trying to find the store. I tried also to deactivate my account, but I'm still waiting for the email to come thru, even after 10 tries, and no, it isn't on my spam folder. However, I could just move on and forget about it since this app is so unforgiving, but I like the idea so much, that I keep trying and trying every time, especially after they release their weekly bug ironing (spoiler: nothing really gets fixed) So guys, do yourself a favour and stop this mediocre app and start working in something that works properly because slowly you are killing your million dollar idea.