Barclays US Credit Cards Reviews

App login doesn’t work

Nugnugnug

Seriously. I can log into the website. But app signon DOES NOT WORK - user name or password is not accurate. What the hell? Can’t tell you how many times I’ve reset the PW. Only to find out it’s your crummy tech.

Password issues

Vanmecal

I’m unable to login to the app because I have to change my password all the time or it says my password is wrong even tho I just changed it. Is there a way to fix this? I always have to be on an actual computer to check my account.

Still can’t log in!

Zgame200

Where is the update?!?!? I still can’t log into my account from the app so I have to be on the computer to do any banking! Ridiculous! What’s stopping me from going to another bank?

Bad User Experience

Naty M

Please work on the app to make it better. Strive for a better user experience with good UI. I do not enjoy using the app at all.

I just got a survey ...

1998Runner

.... from Barclays asking about how I use my card. I said I almost never use it because like most people in 2020, I manage things from my phone and since this app constantly disables fingerprint ID and has password issues, I don’t use the card. I’d be more understanding if this was something I thought was on Apple’s end or was common in other apps. But NONE of my other apps - including my bank, health insurer, two other major credit card issuers, or my auto loan financed (another big bank) which handle sensitive info have this problem with their apps. Biometric login works flawlessly on all of them with only very rare and always temporary glitches. I’m not holding my breath for them to fix, but maybe if enough people complain ...

No support for Face ID

Flwino

Works on iPhone but not on iPad Pro Capone and chase both have this feature. Get with it

Add ability to add payment options in your app.

I never submit reviews but

No option to add banking info in the app.

Not good

AngDLD

I tried scheduling a payment through the app for a couple days out. It didn’t show up so I called in. There was no record of that according to the Barclays. So I made the payment over the phone. Now I show a transaction in the amount of the payment that was scheduled. I called Barclays again and they can’t see it. My available balance doesn’t reflect that scheduled payment. It’s like a glitch.

Terrible Experience

Zqwvx

Horrible app interface. Asks for password AND security question/code almost every time I log into the app. Statement balance NEVER matches what is actually owed. Takes forever to complete payment of balances. Whatever you do, do not get a credit card through Barclays.

Bad User Interface

benjaminplo

No notifications for transactions or Billing. The interface to see recent transactions is buggy and not intuitive.

Barclays US Credit Cards Reviews – Page 5