Barclays US Credit Cards Reviews

Crappy

Mish32659

Never works, you’ll enter your correct ps 5 time and have it lock you out of your account. It goes through periods of working and not working

This app is a complete joke. Compare to the competitors app, this gets placed at the very end. FaceID doesn’t work, UI is hideous and clunky, the app overall is buggy, the support system is nonexistent, and so on. Honestly what are the developers doing?! Clearly not doing their job.

Hey It’s the 21st century....catch-up!!

Stonewall1862

Why won’t your app remember a password? This really shouldn’t be too difficult.

Face ID

Jbarron4

Does not accept my password for Face ID even though same password works to unlock app

Very frustrating login

willboiss

Absurd that I have to answer two of my security questions literally every single time I use the app, in addition to a password (or Face ID). This can’t possibly be intentional, can it? Am I really supposed to prove I know my father’s middle name when I log into the app every day?

Always locks me out of my account

fannychen528

Everytime I try to log in, it tells me I have the wrong password even though I used the exact some login details on my desktop. Then it forces me to reset my password and still doesn’t work. So frustrating

Terrible service drove me to cancel after 8 years

Smurph617

I have had this card for almost 8 years and spent a significant amount of money on it due to my work and how often I travel and entertain. For the first time in 8 yrs I had a dispute and they were completely unwilling to work with me on it and spent 3.5 months back and forth before finally stating I was out of luck. Horrendous customer loyalty has driven my business elsewhere.

Needs to get with the times

Nickki227810

I can deal with a lot of annoyances; delayed postings, no notifications, click after click to get answers to questions, but for heavens sake the login process is painful!!!! Every time the app updates it dumps the Touch ID. Which for me means resetting the password since I never remember it (hence working from a device with Touch ID!). The process to reset from the phone is at the least arduous. Go get your wallet, get your card out since you need your acct. number and enter other personal ID info to reset. All I want to do is make a payment from my couch, cafe, or work break room. Come on Barclays! People work from their phones 90% of the time these days - it would be nice if making payments was made as easy as possible!

Horrible

Platinum Medallion 333

UpdateJan 2020: Still the worst most frustrating cc app. Every other bank and cc app i have is secure AND lets me log in, imagine that. Once you get into the app things are fine, nothing special. I really can’t say because i can’t get into the app to refresh my memory of what the app offers. It constantly is asking for my password. If I remembered my password, i wouldnt use biometric access. What’s the point?! Horrible and pisses me off everytime i want to open the app bc i have to go find my computer to reset the password. You can’t even reset your password through the app. Security through denial of service to the authorized user. Worst App that has not gotten better in the years that I’ve had it.

Why does this have low star rating??

anmkum

I like the app and don't see why does the app have such poor reviews! I love the clean and fluid built of the app and feel a little bad for app developers because of all the misleading reviews. Great app!

Barclays US Credit Cards Reviews – Page 4