ASOS - Discover Fashion Online Reviews – Page 6
5/5 rating based on 1363 reviews. Read all reviews for ASOS - Discover Fashion Online for iPhone.
ASOS - Discover Fashion Online is free iOS app published by Asos.Com Ltd
Trash
filthy steeds
Why send things in the wrong size knowing fully that’s not what someone ordered y’all have one chance to get it right and failed
Something feels awry
Greatly En'tertained
It’s weird, but definitely noticeable. You can scour through your filters, but sometimes you will not see something unless you go into another item and search through the “related items” field. You’ll scratch your head as to why that product you like that’s in your size NEVER showed up on the original filter when everything else is the same save for a minor difference. I get the AI is supposed to be smart, but this just feels like you miss out on gems. Like I’ll find things better doing a Google search that brings me to ASOS vice just going on ASOS initially. And contacting customer service is a joke. Can’t do it through the app. You go into the app only to be redirected to a website that wants all the information the app already had. Make that make sense. Warn people that you will charge them a foreign transaction fee. Especially since I’m ordering from the US store. I expect the cost to be what I see it to be. Not some foreign additional fee you see on your card cause ASOS doesn’t tell you that ANYWHERE in the small print.
Terrible
bruthalib
Customer service is terrible . I ordered something Jan 5th. Order was suppose to arrive Jan 12th. It is now February 12th . Prior to it reaching 30 days fedex nor ASOS has reached out to me about my order or responded to me on social media. Please do not order from them you want will be upset . I hope they go bankruptcy
Impossible to return an item
sumarris
The app keeps giving instructions but cannot get a label to return an item
Love this app and this store
Jimenez_sam
The app is very effective and their customer service is 100%.
Worst
cardiothoracic2121
Worst customer service, always late on shipping… ALWAYS. Don’t rely on something even if you pay for express shipping
Customer support is terrible
CinniDrel
It is the most frustrating when you need help and the only point of contact is via chat. My problem never gets solved it’s frustrating they don’t have a phone number