Something feels awry – ASOS - Discover Fashion Online Review

It’s weird, but definitely noticeable. You can scour through your filters, but sometimes you will not see something unless you go into another item and search through the “related items” field. You’ll scratch your head as to why that product you like that’s in your size NEVER showed up on the original filter when everything else is the same save for a minor difference. I get the AI is supposed to be smart, but this just feels like you miss out on gems. Like I’ll find things better doing a Google search that brings me to ASOS vice just going on ASOS initially. And contacting customer service is a joke. Can’t do it through the app. You go into the app only to be redirected to a website that wants all the information the app already had. Make that make sense. Warn people that you will charge them a foreign transaction fee. Especially since I’m ordering from the US store. I expect the cost to be what I see it to be. Not some foreign additional fee you see on your card cause ASOS doesn’t tell you that ANYWHERE in the small print.
Review by Greatly En'tertained on ASOS - Discover Fashion Online.