Comcast is horrible – Xfinity My Account Review

Called to add home internet. Received the shipment but no modem. I have called 5 times but still no modem. Customer service was no help and would just lie to me to get me off the phone. The app is no help. My next call will be to cancel all services. Having a way to communicate on the app would be helpful along with customer service reps who know what they are doing and resolve the issue. Add a customer complaint and email link
Review by addicted to Dunkin on Xfinity My Account.