Xfinity My Account
| Category | Price | Seller | Device |
|---|---|---|---|
| Utilities | Free | Comcast Interactive Media | iPhone, iPad, iPod |
Gain access to quickly pay your bill, change your Comcast account password, and adjust your WiFi settings for when you're on the go! Gain information about service outages in your area, your service center, and about your service's connection status all from your mobile device!
Billing
• Pay your Comcast bill using a credit card or bank account
• View your bill and bill history
Manage Your Account Information
• View accounts information
• Change your password
• Edit your contact phone number and email address
• View the channel lineup included with your TV package
• View information about your internet usage (***Not available in all markets)
• View your Comcast Digital Voice number
Setup and Troubleshooting
• View and update your WiFi settings (Network name and password) for most Xfinity gateways
• Where applicable, the ability to disable using your Xfinity gateway as an xfinitywifi hotspot.
• Program your remote control to your TV
• Check your connection status
• Troubleshoot device issues
Appointments
• Cancel and reschedule service appointments
• View technician's estimated time of arrival
Contact Us
• Request a callback from Comcast representative
• Find a service center
Reviews
Ridiculous app
Khcottage
I cannot access my account. The app jerps referring to past accounts long since closed. Ridiculous!
Money Grubbers
First Big Dawg
Everything in this app is designed to charge you more money. I just wanted to perform a simple downgrade but every page was another increase in cost. I’ve had Comcast for many years and customer service has always been a disappointment to me. The app is no exception. It’s all about the money and nothing about the customer. If you’re looking for a company that cares and an app with simple navigation then I would recommend you look elsewhere.
Slowest, worst app ever created or known to mankind
Onthefarshore
This is by far the worst app I have ever been forced to use, and I’ve used many! It’s even worse than their customer service and voice attendant, and that’s as bad as it gets. Be prepared to waste a minimum of 30 minutes on whatever task you open this app to accomplish. If you open a dictionary of idioms to see the definition of “slower than molasses in winter” you will probably find an entry for this app. Your hair will grow faster than this app will move just loading one page to the next. It is truly reminiscent of the old AOL dial up experience, if you’re old enough to have used that. Using this app is truly a harrowing experience, and one I would not wish in my worst enemy. The best way to improve this app is to force the app creators, the Xfinity executives and CEO to use it daily to accomplish anything at work. If they had to use such a slow, cumbersome, frustrating app every day, we would not have to. They would have improved it long, long ago. If I could give this app a negative 5 stars it would be too generous. I’m amazed it was ever approved for use by anyone. Do yourself a favor and run, do not walk, away from this app download. Your welcome in advance. I give this app -5 stars.
No Keyboard
Aaron'sMS
The keyboard is not responding on login screen. When tapping on the bracket for password the keyboard won’t activate.
As bad as Xfinity’s hold times.
Dinozza
Just as bad as telephone robot or chat robot on website. Terrible waste of time.
Know who primary is
foxed me
Keep trying to access my account it tells me to get in touch with primary account holder. I’m the only person here have been for 12 yrs. I’m widowed and it’s my name on the account. The only name on the account.
HORRIBLE Customer Service
NoodleRoniMacaroni
This conglomerate has become so big and are so far removed from the end users, their customer service is non existent. Chat option? Useless. When calling Customer Service, expect to ‘accidentally’ be disconnected and never receive a call back. I was told everything was noted in my account. Called back due to the same issue and I was sarcastically told there wasn’t. Who treats their customers like it’s a big joke? Xfinity does, and lost me as a customer.
