HORRIBLE Customer Service – Xfinity My Account Review

This conglomerate has become so big and are so far removed from the end users, their customer service is non existent. Chat option? Useless. When calling Customer Service, expect to ‘accidentally’ be disconnected and never receive a call back. I was told everything was noted in my account. Called back due to the same issue and I was sarcastically told there wasn’t. Who treats their customers like it’s a big joke? Xfinity does, and lost me as a customer.
Review by NoodleRoniMacaroni on Xfinity My Account.