Awful in app customer service – Grubhub: Food Delivery Review

Saw my driver wasn’t heading towards the restaurant and knew it would take too long so I asked customer service about canceling my order and the person (billy L if any of y’all Grubhub people looking at this he needa get fired asap) was incoherent and clearly didn’t even know the problem at hand then after giving no help asked for a good chat review and left.
Review by 4's down on Grubhub: Food Delivery.