My Disney Experience – My Disney Experience Review

Disney has accomplished something I never thought possible…the complicated and convoluted nature of Genie+…the fact the app would not sync with my Disney hotel (the Swan) and the wait times for technical support of 104 minutes…have made me never want to come back again. As a Floridian and a Disney fan I’m simply astounded that senior leadership could be this out of touch with the customer experience. Horrible, horrible, horrible.
Review by BigFreeds on My Disney Experience.