How is this app 4.6 stars? – My Disney Experience Review

There must be literal Disney magic to make this app 4.6 stars. Been trying for over a week to reserve a restaurant somewhere, anywhere but the search never completes. Says “We are having trouble loading this screen”. The app is hot garbage. And I know how to make a reservation, that’s not the hard part. It’s getting the reservation to go through.
Review by swbmeb on My Disney Experience.