Stuck in a loop on my pet’s account – Instagram Review

It cannot get past the “enter your birthdate” screen to access the account I have set up for my pet. I have tried everything I can thing of but it will not let me log into that account! I have been on multiple devices, removed and reinstalled the app, read through the help section, but nothing works. I can’t even find an email address to ask my specific question. Hopefully they read the review and reach out to me. Until this is resolved, the poor rating will remain. Thank you.
Review by Ahhtahh on Instagram.