Inaccuracy in graph-especially for low readings – FreeStyle Libre 2 - US Review

I called about this. I have screenshots for proof but they have no way for me to submit them. This morning the scan and logbook show a reading of 73. The graph shows about 130 for that reading. The graph shows the high logbook readings very accurately. But not the lows. I think theres an error in the graphing programming that is not displaying low readings accurately. Everyone i talked to wants to assume its the sensor OR they give you this standard explanation that the graph is an average. If that were the case then the high readings would not exactly match the logbook readings. Unfortunately the low logbook readings don’t display accurately on the graph. People using this app - DONT make treatment decisions based on the graph - use the logbook which is accurate readings taken by the sensor. Hopefully if enough people complain about the graph they will get a software engineer to look at it. Customer service - i have screenshots if you figure out how i can submit them. I actually really like this much better than fingersticks but lets get the programming fixed to accurately graph your results. Customer service apparently can’t tell the software engineer theres a problem. Might have to write abbot corporate. Probably get ignored there too. For the record, I am an engineer so I know for certain there is an inaccuracy.
Review by CAT117 on FreeStyle Libre 2 - US.