Terrible Customer Service. Driver avoided negative review. – Uber Eats: Food Delivery Review
My driver brought me the wrong food, from the wrong restaurant. I handed it back to him and told him where I ordered. No other orders in his car, I asked where my order was- and he said back at the restaurant. I immediately called the restaurant and they told me he already picked up my order. Frustrated- I contacted support that my order was given to someone else. Support ended the chat on me twice abruptly- and the delivery driver cancelled my order when I tried to contact him directly- which prevented me from leaving a review on him. I was no longer able to order the food from the restaurant since it was a lunch special. Uber eats offered no compensation, and refused to let me speak to a rep on the phone.
Review by SNA2017 on
Uber Eats: Food Delivery.