Simply doesn’t work. – Volvo Cars Review

Volvo cars are great, and the Volvo infotainment is getting better with AAOS – kudos where it’s due. But this Volvo app is useless – and it does NOT seem to be getting any better, which is really worrying. This app is at best unreliable, at worst doesn’t work altogether. I’m not talking about just this or that version but the whole of last year. Scroll through the past 12 months of reviews and you’ll find the vast majority of people gravely disappointed – and frustrated. It doesn’t work. Look at MyBMW, Mercedes me, and even MySubaru apps, they’re all crushing it with 4+ ratings. This isn’t rocket science, this is 2022. We’ve had reliable remote start technology for over twenty years now, iPhones have been around since 2007, and the latest cars come with always-on LTE and AAOS, not to mention the GCP Firebase-enabled backend you all seem to be using. You’ve got all the right ingredients for a stellar app, it hasn’t worked properly in 12 months now :( Dear Volvo responder, please do not copy-and-paste your canned “Thank you for sharing this feedback with us, we will forward your comments to your developers.” But rather – I ask you – share this feedback with your decision makers and executives instead. Because this is clearly not just a mere bug we’re talking about, but a fundamental problem with how this app is developed. Fix this, really fix this.
Review by JustAnotherSF on Volvo Cars.