Mediocre – Kaiser Permanente Review

An organization as big as Kaiser should have an app that is better developed than this one. There are some useful features and they are handy when they work. Too many functions work sporadically or not at all. Overall the app design is old, not particularly user friendly and uninspired. Sadly, KP customers have no alternative if we want to interact via mobile. Update 1/22: All of the above still applies after several years. I really like Kaiser, but I despise this app.
Review by Border xing on Kaiser Permanente.