Too much wrong with this app – My Cloud OS 5 Review

Western Digital’s support for their software is nonexistent after initial rollout. The software cannot search correctly and never has. It cannot find specific files even though a folder can have the exact name you are looking for. It cannot search in a specific folder either. This is a very basic feature. The thumbnails are so small you have to open an image to see what it is. They needs to be larger or zoomable. Another basic feature it does not have. Reading a long name of a file is very difficult. I’ve emailed, called, and messaged Western Digital for years about these issues, for this version and the last. You either get no response or unfortunately lies. I know this will not help get it fixed but hopefully new customers will stay away from their hardware.
Review by Scottnj1966 on My Cloud OS 5.