Useless – Kaiser Permanente Review

Had Kaiser before and loved the app and the app was the main reason I got Kaiser this year. My experience has been horrible. Same issue other reviewers have. Unable to message doctor, evisit, or acces test results. It’s insanity trying to get help as the Kaiser reps just ask you to reinstall or try a different browser. I’ve been waiting for tier 2 support to help with the issue and just keep getting generic we’re working. On it issues. I’ve explained what I think caused these issues and it’s ignored. It shouldn’t take that long to give me account proper permissions as of today the website says I don’t have an active plan when I try to respond to member services messages back to me about this issue.
Review by Sebastianreviewsapps on Kaiser Permanente.