Lot closed when I went to pick up car – SpotHero: #1 Rated Parking App Review

The lot was closed for the dayWhen I went to pick up the car.Despite the Apple I need to make the reservation and posted hours and stating it should be Open. Spot hero customer service said they would look into it it never got back to me.Eventually I was able to reach management to pen the lot up and for me but I came close to being stranded in the city with no place to stay! 3 calls and almost no response from spot hero
Review by Blehhh!!!!!!!! on SpotHero: #1 Rated Parking App.