Fast purchase, terrible delivery – Carvana: Buy/Sell Used Cars Review

The purchase process for Carvana is too easy. Just a few simple steps and the car is yours. However, the delivery service is god awful. I’m in the military and I run in a tight schedule. I set the car pickup date for the nearest vending machine to me which is 3 hours away. But, I get a notification saying that the delivery date has been delayed by 3 days because “it took them longer than usual to pickup my car and deliver it”, which is a terrible reason for delay. The set pickup time and date should already account for any kind of delays. Even better, the pickup time for my car has been delayed by an hour and a half. I’m currently waiting for my car at the spot I’m supposed to pick it up and the person delivered it has not even left yet….. and they are 1hr 45mins away from me. This is absolutely unacceptable and ridiculous. Wish Carvana and the companies they work with could take schedules and deadlines more seriously. This is terrible. ??
Review by Sancho Mariano on Carvana: Buy/Sell Used Cars.