Poor pick up and communication – Carvana: Buy/Sell Used Cars Review

Sold a car on Carvana and the selling and purchase paperwork went as smooth as can be. The guy who came out to inspect was very friendly professional and awesome. Cut us a check on site and told us they would send someone to pick it up later that afternoon. Three days later and the car is still sitting in our driveway blocking our garage and other car access. Impossible to get a human being on the phone. Have tried to call and email the local office numerous times with no success and hour plus wait times.Will probably have the car towed soon if they don’t pick it up. simple communication could have solved this customer service problem. If it’s going to be several days just say that and will move the car to a place that it doesn’t interrupt our lives.
Review by CME2NVST on Carvana: Buy/Sell Used Cars.