What a terrible app – SpotHero: #1 Rated Parking App Review

We pulled up to 221 Thompson St in NYC after pre-paying $56 for a spot (oversized fee for a Nissan Murano) and the very rude man said there was no space. I said we had a reservation and showed him the code and he said, “there’s no room. Not my problem.” I then tried to get a refund and Spot Hero would only give me Spot Hero credit. The option to refund my card would not work. Thankfully, I found another garage at 3 West Village Square with honest and polite people but if not, Spot Hero would have kept my $56 and I would have been out. Do NOT use this terrible app.
Review by MarenD61 on SpotHero: #1 Rated Parking App.