Issue with parking lot – SpotHero: #1 Rated Parking App Review

Experience has been mostly good. However I recently reserved a spot through the app to learn the lot was privately owned and spaces were not for public use. Apparently someone was selling parking spaces they did not own. Notified Spot Hero but the customer care person seemed to misunderstand the issue.
Review by modbus34 on SpotHero: #1 Rated Parking App.