Useless – myPSE Review

ETA times were inaccurate which made planning for managing outage impossible. Our outage never showed on the public map. We had to sign in to our account to find our outage and then the infomation was inconsistent( start time was inaccurate, estimated restart time was completely off-we still don’t have service three days later). The only purpose I can see for this app is it keeps the consumer busy trying to communicate with the company instead of bothering their representatives by phone. Gives an illusion that your issue is being managed.
Review by cair40 on myPSE.