App crashing - support not willing to fix – Ruzzle Review

I’ve been dealing with the app crashing for over a month now. I’ve been in contact with support with zero care into trying to find a solution as to why the app won’t open anymore after I tried to make a purchase through the app. I’ve updated IOS, uninstalled and reinstalled, updated the app, turned my phone off and on again, cleared the cache and literally NOTHING has fixed the app. And after trying to once again, reach out about the issue, they closed my support ticket saying it has been “solved” when I still CANNOT OPEN THE APP. I’m so disappointed in the support team and feel like I’ve had to resort to writing a terrible review at this point to get someone’s attention because there has been such a lack of care on trying to fix this issue.
Review by Btwitsroxy on Ruzzle.