No-show – FREENOW - Mobility Super App Review

So I used FreeNow to pre-book a taxi for the following morning, thinking that everything was good-I saw a pending 18€ charge in PayPal, everything seemed on point. Until the next morning when the taxi was a no show. Luckily, the taxi stand that was a 15 minute walk away had a cab (it normally doesn’t at 0430 in the morning), so I made it to the Airport Terminal with just a little bit of rage in my heart. If you offer pre-booking services, the companies that execute the order should be reliable and follow-through with it. In the end I was not charged for the ride, but the inconvenience was enough to convince me not to use this app again if I am in a time crunch.
Review by hsabraham on FREENOW - Mobility Super App.