Beware – FREENOW - Mobility Super App Review

I asked for an estimate between Barcelona central, and the airport and was quoted €11, though warned it was an estimate. 20m later, through pretty uneventful traffic, and a route that was optimal (the driver kept to the route Google suggested), I was charged €35. Additionally, there is no way to rate drivers so that bad driving and rude drivers can be averted. For clarity, I used this app in Spain (which has banned Uber, apparently to support the local taxi industry for a bit longer before it inevitably changes forever). The app seems to encourage whatever practices seem to be standard in the local taxi community. While it's technically very good, I cannot trust it.
Review by sugaraspa on FREENOW - Mobility Super App.