Terrible service and experience – Blade Review

Blade royally messed up my travel to the airport this morning - they texted me at 7am that my flight was on time and departing at 9am from the west side heliport to get to JFK by 9:05am for my flight out at 10am. My friend who was on the same flight got a text that the flight had been canceled at 7am, but blade didn’t text me about the cancellation until 8:30am, after I had left for the west side heliport. I had to scramble to arrange my own transportation to JFK and am working to rebook on a new flight at my expense since I won’t arrive in time due to Blade’s negligence and terrible service. I signed up to use Blade for the first time to have a more relaxed, efficient, and nice experience getting to the airport from Manhattan and they provided the exact opposite. Do not use them!!
Review by catherinea21 on Blade.