Unaccountable – National Car Rental Review

On more than one occasion there has been no one in Baltimore to receive the vehicles I drop off. That is when National will lose the vehicle then accuse me of not turning the vehicle back in the following day. Their customer contact prevention system is almost flawless. It requires serious dedication to make them aware they have lost their own vehicles. I strongly suggest to all customers of this company to get everything in a written receipt and make your own records of transactions and events. They are also fond of charging for fuel when you bring the vehicle back full. They may expect you to keep a gas can in the car and top off the last splash it takes to get from the gas station to the rental car return but that’s not very safe or practical. This company makes one consider who is in charge and what they do.
Review by lyeeryuoppasdghj on National Car Rental.