Splash screen problems. – FLIR ONE Review

Ok I have this working just fine on my iPad but the problem is on my iPhone 6plus. The problem is it loaded just fine the first time but now won't work after a restore. Here is what is happening. I got a new phone and when i restore the app won't show the help tips that pop up the first time downloaded. This is a critical part because now it only goes strait to the screen where it ask for your camera. It's like it won't load the drivers for the camera to be recognized. I have don't many test on this and that is the common issue. Even if I delete the app from my phone and redownload it it won't show the tip and how too splash screens when opening the app. I'm guessing there is some bugs on the app during the load sequence. This must be fixed as the camera will not work on my phone at all and it's a brand new phone.
Review by Dr. JL on FLIR ONE.