App connectivity issues – YI IoT Review

I have sent several emails to customer service and received a couple of responses, but when I respond to the message, they never reply. This has been going on for several months now!! I pay for cloud service, unfortunately, I haven’t been able to access this for months, so I’m wasting my money. This worked until I changed my WiFi password and ever since, this has not worked at all.
Review by Daveta444 on YI IoT.