Cancellation without notification – FREENOW - Mobility Super App Review

I booked a taxi service for 6:05-6:15 on a Sunday morning to catch a train. I was notified they didn’t find a driver at 6:15. I had to run as fast as I could to get to the train station and I almost lost 800 euros as a result of this apps incompetence. FIX THIS ISSUE.
Review by Radiohead_Hammah on FREENOW - Mobility Super App.