Love Musician’s Friend. App and web page need work – Musician's Friend Deals & Gear Review

Musician’s Friend overall is much better than the GC retail stores. I’ve had excellent customer service most of the time I’ve called. Sometimes when they realize they’re not going to make a sale, they’ll lose interest, but this is to be expected. This is how they make their money. The discounts are good. The point system is great. The “Stupid Deal of the Day” can be amazing if you watch for good sales- with the exception that there are many repeats. They will work with the price on many items if you call. My only true complaint is the app which rarely works correctly regardless of how many times I’ve updated on my iPhone and the order tracking, even on the actual webpage sitting at my computer, can be frustrating. Sometimes you can find it, sometimes it won’t even load. So if you order, you just have to be patient. It will arrive when it arrives. Don’t order something if you have to have it for a gig in a week, bc it might not make it even though it says it will, even if you can find the stated delivery date. Don’t let this be a deterrent though. Most items do arrive on time.
Review by seattlecomm1 on Musician's Friend Deals & Gear.