Beware of wording before you book! – Hotels.com: Travel Booking Review

We were told we will be getting a full kitchen in a hotel we booked, and it was missing the stove! I as in the phone with them for 2 hours and they kept sending me to different people, got management and they were absolutely rude! They said they can’t do anything because of the description in the wording of the hotel and we get what we get!!! Do yourself a favor and go to different apps!!!!
Review by L][0 on Hotels.com: Travel Booking.