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Hotels.com: Travel Booking

The Hotels.com app is the simple, fast and secure way to book your perfect hotel.
Category Price Seller Device
Travel Free Hotels.com, L.P. iPhone, iPad, iPod

PLAN
- Instantly access Secret Prices on select hotels. These are lower prices that aren't available to everyone.
- Easily discover your perfect hotels with our in-depth sort and filter options.
- Get exclusive deals for hotels in your area tonight by using our “Tonight’s Local Deals” feature.
- Save all your favorite hotels to easily compare between features and prices.
- Easy-to-use map view to discover all the hotels around you.

BOOK
- Collect 10 nights with us and get 1 free* with Hotels.com® Rewards
- Choose when to pay. Either when you book or when you stay at the hotel.
- Securely store your payment details for fast, easier and safe bookings.
- Save your booking to your Passbook for whenever you need it.

MANAGE
- Sign in once and the app will keep you logged in. This is the fastest and easiest way to search for hotels, view your bookings and collect nights.
- Use Facebook to sign in or register. Create one account for all of your devices with just a touch of a button.
- See your past, current and future hotel bookings, even when you don’t have access to the Internet.
- Call our customer support from within the app 24/7 for help making or managing bookings.



*The maximum value of your free night is the average daily rate of your ten nights. Your free night does not include taxes and fees. Account Summary Balance updates after stay has been completed.

Reviews

Steer clear of this company
tnbbenz

Hotels.com will steal your money. Filing fraud with my bank


User
ghdkutebk

Extremely poor function


Service
kobyluna

I love Hotels.com


Put a customer service phone number
!1!!11!!!

Difficult to find a person to speak with about cancelling


Very deceitful
0703BJ

I selected the cancellation insurance and because I paid on the app I was charged for the reservation term even though I checked in at 11:30 pm the first day of my reservation and checked out the next day at 10:50 due to vomiting issues I had. I was charged for 3 more days at $115.00 a night. I’ve called Hotels customer service and billing department and they had me call the hotel and talk to their owner for them. Still I’m out the money. Do not pay on line through Hotels app. Now I’m supposed to contact Hotels insurance company to get my money back from them if they decide I was sick if not I am out my “Cancelation Money”. I was told by an employee from Hotels app to only pay at the hotel never on line. It has been 2 months and I’m not giving up! Don’t use Hotels.com just call the hotel directly!


Impossible to cancel my reservation
Amazon'

My client came down with the virus, and I need to cancel my hotel reservation


Slow and doesn’t work and misleading
gayRaiders

Yep all the above


Scammed
truplussizediva

My nights are not applying to my account correctly. They are not showing up and when I call it’s been over a month since my stay and it’s still not showing on my account.


Favorites don’t work for me.
Mosst111

Hotel doesn’t get added to my Favorites when I click on the favorite icon associated with the property.


Rewards
HUSKERS360

I’ve stayed three nights with Hotels.com so far I have two more nights coming up in the first part of February I don’t see any rewards so far I’ve tried to sign in to no avail can you send me a link where I can actually sign in so I get credit for these nights I’m staying when I book with hotels.com I’ve been trying for quite some time and nothing seems to work on the app


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