Inconsistent – Stop & Shop Review

The selection is great, the prices are good, but the service is inconsistent. Sometimes the orders are fine and sometimes they are missing an item or two (and yes, I checked to make sure it wasn’t out of stock). I let the latter go, it is just not worth calling about. But the other day an entire bag was missing. And today, they delivered the entire order to the wrong address. Luckily my doorman is awesome and figured it out! I love the app, selection, and prices ... but if you can’t execute on the delivery the rest doesn’t matter. I am going to take a break from them for a while and give them a chance to work out the kinks.
Review by ChrisLPNM on Stop & Shop.