Doesnt Work! – Securus Mobile Review

This App Just Doesnt Work Anymore. I Have An iPhone 11 With AT&T Service And Verizon Fios At Home So I KNOW For Sure My Internet Connection Is NOT The Problem. The App Constantly Give An “Network Error, Please Try Again Later” When I Try To Update Any Of My Information. I Even Updating My Card Information On My Laptop But It Gives Absolutely NO Options For “Select Card Type”.....What Makes It Even Worse Are BOTH Phone Numbers Securus Provides Are To The Same Automated System. I Honestly Hope NYS Dept Of Corrections Breaches The Contract They Have With Securus Because Securus Is AWFUL When It Comes To Customer Service. I Ended Up Having To DELETE The App Since I’ve Been Unable To Use It, Update Any Info Or Talk To An Actual Customer Service Rep Since JULY 2019!!
Review by Disney003! on Securus Mobile.

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