Poor login experience/ Step up doesn’t work – My Singtel app Review

The login experience is most bewildering with one pass needed for something’s and having to connect to a Singtel network for others. I was regularly using the app to sync step data, but for the last 2 weeks (and even after updating and even reinstalling the app) step up doesn’t sync saying not connected to Singtel network when I very much am Not sure if the developers even read the feedback, but posting if they do.
Review by Aalok-d on My Singtel app.