Worthless App – Kaiser Permanente Review

I needed to pull up my medical number so that I could get a flu shot at CVS. There’s no digital medical card, and when I tried to find the information elsewhere in the app, it didn’t exist. Trying to get help is futile, as half of the webpage links are dead. It took 10 minutes to finally find a number to call, after jumping through a million hoops. I’m actually still on hold with customer service after 10 minutes and even had enough time waiting on hold to write this review, which I’m doing now. Kaiser Permanente is literally the WORST.
Review by Hduejhxjkakkebbd on Kaiser Permanente.