Unable to use programs in app – Sydney Health Review

Have not been able to access rewards for nearly a month. I have had live chats, sent messages, talked to web support. Programs are completed, approved and processed, yet the rewards have not been loaded to my card. And I have no way to check in the app or from desktop because the rewards section gives an error message.
Review by DonkeyLadyBossNoqand2 on Sydney Health.