Good idea, base tech is there, interactive control is council at best and APP is super buggy – Sensibo Review

Have used Sensibo for years - great idea to take a relatively basic AC control and it make it ‘smarter’. Their recent products are the 2.0 evolution of concept - adding more intelligence like climate react and presence detection - making the system even ‘smarter’. But the execution on these new features is lacking - the design to make these new capabilities work is very clunky - more like programming an IFTTT set of instructions than a simple ‘I want to do this’ guided experience. The average consumer is not going to want the hassle of figuring out how to take multiple settings, put them together, and make it work. On top of that - it does not consistently work - so you can program in schedules but then they randomly disable themselves. So not only is there the confusing interface design but then you have to figure out is it your ‘program’ that is not working or their application that is not working again. Adding one more layer to the frustration is after buying the system, they try and upsell on more ‘advanced features’ that cost you more money, greater interface complexity to use, and even more frustration at the realization that the extra money you spent is a further waste as it does not actually work consistently! The product has a great technology base but time to go back to the drawing board to actually make it useful and consistent for the consumer.
Review by MyViewFromHere on Sensibo.