Negative First Impression + Experience – Curb - Request & Pay for Taxis Review

I downloaded the Curb App and tried twice to get a cab to go home, since the rain started pouring here in Philly. Unfortunately, I was hit with a $20 charge although I didn't cancel any rides. I understand that the Terms of Service indicates a $10 cancellation fee, but I didn't cancel any rides. I give them two stars for a great concept that helps cab drivers, but I wish the app gave more clarity on what it does with your card initially after you enter your payment info. I also wish the app double checks/asks you in the app if you want to cancel a ride, while providing written info that you'll be charged.
Review by iamevelynkim on Curb - Request & Pay for Taxis.