Can’t escape – The Changed App Review

I kinda liked the app at first but after a while, my transfers stopped and I didn’t know why. I tried contacting customer support and nobody got back to me for a while. When they did finally respond, they didn’t actually answer my question or fix my problem. Eventually I got to the point where I couldn’t afford the roundups/didn’t want to use the app anymore and I can’t figure out how to cancel it. The best I could do is pause transfers for a few months but it always starts back up again. The app is a good idea but it’s execution is not good and now I feel trapped by this app.
Review by imperfecktion on The Changed App.