NEED TO DO BETTER ON HIDDEN FEES – Hotels.com: Travel Booking Review

I recently stayed in NYC and I thought I was getting a great deal on my hotel, but upon my check out I was hit with a bill for $170 for the resort service fees that I wasn’t aware of.... I feel like Hotels.com need to do a better job of making these kind of fees transparent so a loyal customers isn’t hit with this kind of negative surplus
Review by slo0112 on Hotels.com: Travel Booking.