No refund – Hotels.com: Travel Booking Review

I had 2 rooms for my son in law’s family and myself and my wife in Tifton Georgia at Country Inn and Suites. The hotel was dirty with dogs barking and we left asking for a refund, the front desk said we had to go thru hotel.com. We called them and they refused to issue us a full refund. Don’t go thru hotel.com for any reservations as we had valid reasons to leave and refused to give us a refund. And don’t stay at the country inn and suites in Tifton Georgia. It’s the most dirtiest hotel I’ve ever in countered
Review by sealerman on Hotels.com: Travel Booking.