I hate this app! – PerfectServe Practitioner Review

My employer requires us to use this for a replacement answering service, but for patients, a voicemail cannot replace talking to a human. I am constantly getting other providers messages because Mine is the first on the list and several patients don’t listen to the entire message to hear what number to press to get to their provider. But worst of all, the sound notification of a message only works about 50% of the time. Not good if the hospital is trying to reach you. Customer service is of no help on this issue. I even bought a new iPhone 11 in case my old iPhone 6 was outdated, but that made no difference.
Review by Urban Foodie on PerfectServe Practitioner.